By email
Write to support@norteia.app. Tell us what happened and, if you can, include screenshots and the steps to reproduce it.
How can we help?
Pick the channel you prefer. Answers come by email.
Get in touch
In the app
In the app, go to About → Contact support. The message already carries the app and system versions, which speeds things up. For suggestions, choose “Feedback”.
Common questions
I forgot my password
On the sign-in screen, tap “Forgot password” and follow the code sent to your email.
I did not receive the verification code
Check your spam folder and wait a few minutes. If the code does not arrive, request a new one or write to support.
Subscription, billing and refunds
Subscriptions are managed in the App Store or Google Play. To cancel or ask for a refund, use your store account.